✨AI Ready Business Communication

AI Ready Business Communication

Digital Starts Here

At ORENCloud, we provide affordable and scalable cloud communication solutions tailored for businesses across Malaysia, Singapore, Thailand, and Indonesia. Our all-in-one platform includes advanced cloud PBX systems, blended contact centers, AI-powered helpdesks, omnichannel messaging with chatbots, and SIP trunking services. Choose to host your solution on-premise or in your preferred cloud environment. Additionally, ORENCloud specializes in developing custom AI voice agents, interactive voice applications, and voice intelligence solutions to enhance your customer engagement and streamline operations.

At ORENCloud, we offer cost-effective cloud communication solutions that cater to the needs of businesses in Malaysia, Singapore, Thailand and Indonesia. Our comprehensive suite of products includes cloud PBX telephony, helpdesk, omni channel messaging with chatbots, SIP trunking and with option to host it in your own cloud or in your office.

CloudOffice

Your Office Phone Anywhere

CloudOffice: Flexible and cost-effective cloud telephony system in the cloud with advanced features like call conferencing and advanced visual IVR. Improve communication and productivity for your business. Enable AI voice with full conversation in multiple languages including English, Malay, Chinese, Tamil and others.

Cloud Contact Centre

In, Out And Blended

Cloud Contact Centre: Exceptional customer service through voice channels. Handle large call volumes, reduce wait times, and improve call quality. Advanced features like call recording and real-time analytics included. Trusted call center software in Malaysia. Get powerful AI enabled analytics with our new AI Business Dashboard.

ORENdesk

Cloud Helpdesk With Service Management

ORENdesk is a powerful IT asset management and service desk solution that helps organizations manage ticketing, hardware, software, users, and workflows all in one place. It supports inventory tracking, issue resolution, and integrates with various tools for efficient IT operations and support management.

ORENdesk: Efficient customer inquiry management. Track support tickets across multiple channels like email, chat, and social media.

WithTeams

Telephone Integration For Microsoft Teams

WithTeams: Integrate with Microsoft Teams for complete unified communications. Inbound/outbound mobile/landline calls with ORENCloud’s calling plans.

OMNI

CX and ✨AI Chatbots

OMNI: Streamline customer support. Consolidate chat channels into one platform, enable efficient management by a team of agents. Empower customers to choose preferred communication channels for improved satisfaction. OMNI now fully supports the FREE WhatsApp Cloud API for WhatsApp messaging through OMNI. OMNI supports Generative AI through GPT4 from OpenAI

OMNI: Streamline customer support. Consolidate chat channels into one platform, enable efficient management by a team of agents. Empower customers to choose preferred communication channels for improved satisfaction. OMNI now fully supports the FREE WhatsApp Cloud API for WhatsApp messaging through OMNI. ORENcloud also builds and operate a ChatGPT like chatbot called Cosine which is directly integrated into OMNI. Learn more about Cosine.

SIP Trunking

Cost Savings and Expand Reach

SIP Trunking: Integrate with our Tier 1 grade cost-saving calling facilities . Maintain your corporate number, connect with our network and have global numbers, including landline, mobile and toll-free numbers.

Start Worry-Free

No Obligations, No Contracts

Flexible payment and commitment options. Monthly and yearly plans. Elastic and adaptable solutions.

Modern Web Tools To Manage

Conveniently access solutions via web pages for admins and users. Efficiently operate using just a web browser, including on your phone.

Affordable and Full Featured

Competitive, customised, and secure solutions with enterprise-grade open-source software. Cost savings guaranteed.

Proven Support Track Record

Quality after-sales support is essential, and we understand. Our top resources and highest level of commitment ensure outstanding customer support.

Trusted By Top Brands

World-renowned brands trust us for innovative solutions and exceptional service. Lasting relationships with our clients prove our commitment to providing the highest level of service.