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ORENCloud CloudOffice: A Revolutionary Communication Solution

Introduction Communication is an integral part of any business. Without a reliable communication system, it is almost impossible to conduct business operations smoothly. Fortunately, the advancement in technology has revolutionised the way we communicate. One of the most innovative communication solutions available today is ORENCloud Cloud PBX. In this blog post, we will discuss the

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The Importance of Qualified, Experienced, and Certified Engineers Of Your Cloud Communications Provider

In today’s digital age, businesses are rapidly transitioning from traditional phone systems to Voice over Internet Protocol (VoIP) solutions for their communication needs. Cloud-based VoIP services offer an array of benefits such as cost savings, flexibility, scalability, and enhanced features. However, to fully capitalize on these advantages and ensure the reliability and security of your

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ChatGPT 4 and everything you need to know about it

OpenAI’s ChatGPT-4, a state-of-the-art language model that has surpassed its predecessors in terms of capability andperformance. In this blog article, we will dive into the remarkable features of ChatGPT-4, explore its practical applications, and discuss how it is shaping the future of AI-powered communication. Comparison with ChatGPT 3.5 Let’s quickly look at the differences between

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ChatGPT Plus: The Next Generation of AI Chatbots now available in Malaysia!

Artificial Intelligence has been making significant advancements in recent years, and the field of chatbots is no exception.  OpenAI, a leading AI research company, has recently introduced a new and improved version of its language model, ChatGPT, known as ChatGPT Plus. This new model is now available in Malaysia and is poised to revolutionise the

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Why Cloud Telephone Systems should be the new norm

Communication has always been an important aspect of businesses; from dealing with vendors and suppliers, reaching out to peers for market research, to being the main source of revenue from cold calling and leads generation. Key communication with various stakeholders can impact businesses’ financial well-beings and the overall outlook. On top of that, there are certain activities that require constant and urgent communication internally.

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What is a Helpdesk System and why is it important for your business?

A helpdesk system can be defined as a system that allows the company to improve efficiency in resolving customer issues by automating the complaint resolution process via ticket management. Companies are able to attend to support tickets in one place, be it from email, social media, SMS, and most of the support channels you can think of. This allows support team to keep track of customer requests, conversations, and complaints effectively.

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