ORENcloud BIGValue™ plans
Recommended for ten or more users.
Plans
Solar
- Up to 20 users
- 5 inbound channels
- Unlimited outbound
- Full Featured
- 5 Malaysian DIDs
Galaxy
- Up to 50 users
- 10 inbound channels
- Unlimited outbound
- All features
- 15 Malaysian DIDs
Cluster
- Up to 100 users
- 20 inbound channels
- Unlimited outbound
- Full Featured
- 30 Malaysian DIDs
Universe
- Up to 500 users
- 30 inbound channels
- Unlimited outbound
- Full Featured
- 60 Malaysian DIDs
Have more than 500 users?
Features
PBX
• 100s of features codes (e.g. to activate call forwarding, DND, call waiting, transfer, pickup, speed dials, blacklisting)
• Unlimited IVRs
• Unlimited call groups
• Unlimited voicemail to email
• Text to speech
• Google, Microsoft and ICAL internet calendar integration
• Call flow routing (follow me)
• Paging and Intercom
• Various mode of call recording
• Call parking
• Unlimited voice conference
• Call back function (handling missed calls)
• ACD/Queues – For basic contact centers
• Conditional routing (e.g. if night, go to mobile phone)
• Up to 3 registration per account
• Hold music
• Fax to email
• Announcements
• PIN based dialing
Management
• Full web panel with your organization name, e.g, company.OREN.CLOUD
• Full access to call details (CDR)
• Realtime dashboard for activities monitoring
• Hotdesk feature
• Centralized address book
• Automatic daily backups
• Multiple languages support on web panel and call routing
• Automatic module updating
• API integration with just about anything from Zapier or web APIs
• Remote file storage (e.g. Dropbox, S3 bucket, FTP, SSH or email)
• Call restrictions (e.g. allow calls to Malaysia only)
• Private Speedtest page
• Lifetime upgrades
User Self Service Portal
• Own panel for management
• Web phone without any plugins or software installed
• See own call history such as received, placed and missed calls
• Enable/disable do-not-disturb, forwarding, call waiting
• Visual voicemail
Security
• Two tier firewall
• AI based VoIP backend
• Strong passwords
• Secure WebRTC and panel access
• Fraud and anomaly detection engine
• Full logging capabilities
• 24×7 monitoring by PBX experts
Interconnect
• ISO2700, SOC 1 & 2 type 2 datacenter certifications
• 99.99% uptime
• Tier 1 telco termination and origination
• Low latency (less than 15ms) when in Malaysia or Singapore
Provisioning
• Provisioning for hard phones for most modern phones
• VPN for restricted connectivity (e.g. corporate firewall block)
Support
• Self managed
• Assisted management*
• 24×7 support options
• Support email*
* Mon to Friday, 9am to 6pm (Kuala Lumpur time)
Benefits
Free inter company calls
Expandable to more features and integrations
Completely private to your company
Web-based administration and user self help portal
Competitive call rates
Easily scale up or down based on your needs
Security audits for each instance
Strong security for peace of mind built by VoIP experts
Local and global interconnect
Crystal clear voice with optimized codecs
No vendor hardware lock in
Integration with more than 2000 apps
Detailed reporting for each user
Fast provisioning typically within 1-2 days
Reliability of up to 99.99% uptime
that’s not all
Add-ons
