ORENCloud Archives - ORENCloud - Digital Starts Here

We named our bot Botku, made in Malaysia

Leave a Comment / AI, Chatbots, ChatGPT, OMNI, ORENCloud / November 12, 2024

BotKu, the latest AI-powered chatbot solution by ORENCloud and Astiostech, is designed to revolutionize customer engagement by leveraging advanced AI capabilities and PostgreSQL for robust data storage. With features like real-time sentiment analysis, scalable data architecture, and actionable reporting dashboards, BotKu empowers businesses to streamline customer interactions, gain insights, and optimize support operations. This blog explores BotKu’s capabilities, database structure, reporting features, and future enhancements to provide an all-in-one customer support platform for enterprises.

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Leveraging ORENCloud with AWS Malaysia for Superior Contact Center Solutions 

Leave a Comment / AWS, ORENCloud / October 25, 2024

Optimize your cloud contact center with ORENCloud and AWS Malaysia. Enjoy up to 17% cost savings, enhanced performance with ultra-low latency, and compliance with local data regulations. Discover seamless telco integration and advanced AWS services for better customer engagement.

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Title: AWS Now Available in Malaysia: A Deep Dive into Cost, Latency, and Data Sovereignty

Leave a Comment / ORENCloud, ORENCloud Contact Centre, ORENCloud UC / August 22, 2024

AWS has launched its Malaysia region, offering significant cost savings, faster latency, and enhanced data sovereignty for businesses. ORENCloud now provides locally hosted private instances on AWS Malaysia, with the added benefit of direct telco interconnectivity to our datacenters. This new region enables businesses to optimize their cloud infrastructure while ensuring compliance with local regulations, making it a game-changer for industries like finance, healthcare, and government.

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MITEC Partners with ORENCloud for Enhanced Operational Efficiency and Communication

Leave a Comment / CloudOffice, ORENCloud / May 13, 2024

Discover how MITEC is elevating their event management and customer service to new heights with ORENCloud’s CloudOffice. This exciting partnership integrates state-of-the-art communication technology, enabling seamless coordination and enhanced efficiency at one of Malaysia’s top venues for international trade and exhibitions. Read on to find out how this collaboration is setting new standards in the exhibition industry.

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NEC Exits PBX Market? Now its the best time to move to Cloud PBX for SMEs

Leave a Comment / AI, CloudOffice, ORENCloud, TMMLS / May 7, 2024

This article discusses the advantages of transitioning to ORENCloud’s CloudOffice, a cloud-based telephony solution that offers businesses scalability, cost efficiency, and advanced communication features. It highlights the financial and operational benefits of moving from traditional systems like NEC PBX to cloud telephony, emphasizing features like advanced IVR, integration with Microsoft Teams, reduced IT overhead, enhanced customer engagement, and robust security measures.

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What Is Cloud Calling Software?

Articles, ORENCloud / April 23, 2024

Learn all about cloud calling software and its benefits. Find out how it works and why businesses are adopting it. Get started today!

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Optimizing Hospital Call Center Operations: An Overview

Leave a Comment / ORENCloud, ORENCloud Contact Centre / March 4, 2024

Discover how our comprehensive OrenCloud Call Center Solution revolutionizes hospital call center operations, delivering user-focused benefits from enhanced patient care and improved agent performance to scalability and cost efficiency. With features like automatic call distribution, interactive voice response, and real-time reporting, our cloud-based solution is designed to optimize patient interactions, ensure regulatory compliance, and support future growth. Elevate your hospital’s service quality and operational efficiency with ORENCloud.

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