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Legal

Software policy

Last updated 7 July 2025

On this page
  1. 1. Permitted use
  2. 2. Ownership
  3. 3. Prohibited use
  4. 4. Updates and support
  5. 5. Disclaimer of warranties
  6. 6. Limitation of liability
  7. 7. Termination
  8. 8. Governing law and jurisdiction
  9. 9. Changes to this Policy
  10. 10. Compliance with laws
  11. 11. Confidentiality
  12. 12. Export control
  13. 13. Entire agreement

On this page

  1. 1. Permitted use
  2. 2. Ownership
  3. 3. Prohibited use
  4. 4. Updates and support
  5. 5. Disclaimer of warranties
  6. 6. Limitation of liability
  7. 7. Termination
  8. 8. Governing law and jurisdiction
  9. 9. Changes to this Policy
  10. 10. Compliance with laws
  11. 11. Confidentiality
  12. 12. Export control
  13. 13. Entire agreement

This Software Policy (“Policy”) governs the use of software provided by ORENCloud Sdn Bhd (“ORENCloud”, “we”, “our”, or “us”). By using our software, you agree to be bound by this Policy. If you do not agree to this Policy, you may not use our software.

1. Permitted use

Our software is licensed to you, not sold. We grant you a non-exclusive, non-transferable, revocable license to use our software for your internal business purposes only. You may not distribute, sublicense, rent, lease, or lend our software to any third party.

2. Ownership

Our software is owned by ORENCloud or our licensors, and is protected by copyright laws and other intellectual property laws. You acknowledge that you have no ownership or proprietary interest in our software, and that your use of our software does not grant you any ownership or proprietary interest in our software.

3. Prohibited use

You agree not to use our software for any unlawful, fraudulent, or malicious purpose, or in any way that violates any applicable law or regulation. Specifically, you agree not to:

  • Reverse engineer, decompile, or disassemble our software.
  • Copy, modify, or create derivative works of our software.
  • Use our software to infringe upon the intellectual property rights of any third party.
  • Use our software to transmit any viruses, worms, or other malicious code.
  • Use our software to gain unauthorized access to any computer system or network.
  • Use our software to engage in any activity that interferes with or disrupts our software or our systems.

4. Updates and support

We may provide updates and support for our software at our sole discretion. We may also discontinue support for our software at any time and without notice. You are responsible for installing any updates to our software that we provide.

5. Disclaimer of warranties

Our software is provided “as is” and “as available” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We make no representation or warranty that our software will be error-free, secure, or uninterrupted. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our software for any reconstruction of any lost data.

6. Limitation of liability

To the maximum extent permitted by law, ORENCloud, its affiliates, and their respective directors, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our software.

7. Termination

We may terminate or suspend your license to use our software at any time and for any reason without notice or liability to you. Upon termination, your right to use our software will immediately cease.

8. Governing law and jurisdiction

This Policy and your use of our software will be governed by and construed in accordance with the laws of Malaysia, without giving effect to any principles of conflicts of law. You agree to submit to the personal jurisdiction of the courts located in Malaysia for the purpose of litigating all such claims or disputes.

9. Changes to this Policy

We may modify this Policy at any time and without prior notice. If we make material changes, we will provide you with notice of the changes, such as by posting a notice on our website or sending you an email. Your continued use of our software after the effective date of the revised Policy constitutes your acceptance of the revised Policy.

10. Compliance with laws

You agree to comply with all applicable laws and regulations in connection with your use of our software.

11. Confidentiality

You agree to keep confidential any confidential or proprietary information that you may receive from us in connection with your use of our software.

12. Export control

Our software may be subject to export control laws and regulations. You agree to comply with all such laws and regulations in connection with your use of our software.

13. Entire agreement

This Policy constitutes the entire agreement between you and ORENCloud regarding the use of our software. If any provision of this Policy is deemed invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of this Policy will remain in full force and effect.

If you have any questions or concerns about this Policy, please contact us at info@orencloud.com.

Questions about this policy? Write to ORENCloud Sdn Bhd, Unit 3A-1B, 3A Floor, Tower 5@PFCC, Jalan Puteri 1/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia, or email info@orencloud.com.

Other policies

  • Terms and conditions
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  • Software policy
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  • Equal opportunity
ORENCloud

Cloud phone systems, contact centres and AI messaging for businesses in Malaysia and Southeast Asia, run from local data centres.

ORENCloud Sdn Bhd
Unit 3A-1B, 3A Floor, Tower 5@PFCC, Jalan Puteri 1/2, Bandar Puteri,
47100 Puchong, Selangor, Malaysia

+60 3-2724 2500
WhatsApp us
support@orencloud.com

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