ORENdesk Plans and Pricing

Choose the perfect plan for your helpdesk team effortlessly with ORENdesk.
Our plans are designed to meet your business needs and offer enterprise-grade features.

Entry

Budding Teams
MYR 29
00
per user per month
  •  
  • Emails and web chats
  • 10 MB Attachments Limit
  • 10 GB Total Storage
  •  Channels
    • Email
    • Web
  • Ticket History
  • Agent Dashboard
  • Text Highlighting
  • Full-text Search
  • Time Accounting
  • Team Tagging
  • VIP Features
  • Service Level Agreements
  • Individual Roles
  • Reporting
  • Ticket Escalation
  • Over 100 features 

Advanced

Growing Teams
MYR 79
00
per user per month
  •  
Popular
  • Emails, web, telegram and SMS
  • 25 MB Attachments Limit
  • 25 GB Total Storage

All features from Entry plus 

  • Channels (+)
    • Email
    • Web
    • Telegram 
    • SMS
  • Authentication
    • Google
    • Microsoft
    • Gitlab/Github
    •  Twitter
    • LinkedIn
    • Facebook
  • Basic API access

Premium

Enterprises
MYR 119
00
per user per month
  •  
  • Emails, web, telegram, SMS, Facebook, Instagram and Twitter
  • 50 MB Attachments Limit
  • 50GB Total Storage

All features from Advanced plus

  • Channels (+)
    • Facebook
    • Twitter
  • Authentication (+)
    • SAML
    • LDAP
  • Private Branding
  • Knowledge Base
  • Phone Integration
  • Full API and Webhook access
  • OnPremise Setup
  • Optional Integration

Custom setup or self hosted

ORENdesk offers extensive customisation options to meet your organisation's specific needs. Our plans can be tailored to fit your exact requirements, ensuring that you get the most out of our solution. Furthermore, you have the flexibility to host ORENdesk in your own data centre, private cloud or preferred public cloud, giving you complete control over your infrastructure.

ORENdesk

RM 29
00
per user per month
  •  

Cloud Helpdesk And Ticketing