ORENdesk Plans and Pricing
Choose the perfect plan for your helpdesk team effortlessly with ORENdesk.
Our plans are designed to meet your business needs and offer enterprise-grade features.
Entry
Budding Teams
MYR
69
00
per user per month - Emails and web chats
- 10 MB Attachments Limit
- 10 GB Total Storage
- 1 Standard Dashboard
- 1 Standard Calendar
- Manual Ticket Assignment
- Admin, Supervisor, & Agent User Roles
- 1 Standard Ticket Template
- 1 Standard Ticket Workflow
- 1 Contact Escalation for Incident
- 1 Contact Escalation for Request
- 1 Email SMTP & IMAP Configuration
- Support Monday-Friday (Except for on public holidays) Next business day response time
- Onboarding Training
Advanced
Growing Teams
MYR
119
00
per user per month
Popular
- Emails, web, telegram and SMS
- 25 MB Attachments Limit
- 25 GB Total Storage
- 1 Standard Dashboard + 2 Customized Dashboards
- 1 Standard Calendar + 2 Customized Calendars
- Automatic Ticket Assignment
- Admin, Supervisor, & Agent + 2 Custom User Roles
- 1 Standard Ticket Template + 2 Custom Ticket Templates
- 1 Standard Ticket Workflow + 2 Custom Ticket Workflows
- 1 Contact Escalation for Incident + 2 Custom Escalation
- 1 Contact Escalation for Request + 2 Custom Escalation
- 1 Email SMTP & IMAP Configuration
- Support Monday-Friday (Except for on public holidays) 4 hour SLA Response time
- Custom Support Add-on Available
- Onboarding Training
Enterprises
Custom Pricing- Custom Storage
- Custom Storage per Agent
- Custom Data Backup
- Custom Dashboard
- Custom Calendars
- Custom Ticket Assignment
- Custom User Roles
- Custom Ticket Templates
- Custom Ticket Workflows
- Custom Escalation for Incident
- Custom Escalation for Request +
- Custom Email SMTP & IMAP Configuration
- Custom Support
- Custom Onboarding Training
Custom setup or self hosted
ORENdesk provides extensive customization options to align with your organization’s unique needs. Our plans are fully adaptable, ensuring you maximize the benefits of our solution. Additionally, choose your preferred hosting environment—whether it’s your own data center, a private cloud, or your favorite public cloud—for complete control over your infrastructure..
ORENdesk
RM
69
00
per user per month 
