Enterprise AI platform

Your AI, connected and governed

iKB puts your AI models, business data, approved tools and channels in one platform, with the access controls and records your organisation needs.

Compliance analyst reviewing a cited answer on a tablet

iKB is an enterprise AI knowledge platform available through ORENCloud in Malaysia and the region. It connects company documents and systems to AI models and approved tools. It gives governed search, access controls, cited answers and audit records. It runs hosted, in a private cloud, on-premise or air-gapped. Contact us to scope your deployment.

Related: glossary, FAQ, about ORENCloud and trust.

250,000
documents used in product stress testing
40+
storage and content connectors
132
frontier and local model providers supported

A foundation for AI, not another silo

Choose a layer to see what it covers.

Models and dataTools and channelsGovernance and visibility

Layer 3 of 3

Governance and visibility

Rules apply before any answer leaves the platform, and every step leaves a record you can review.

  • Access rules, prompt versions, moderation and model policies
  • PII redaction in text and images, DLP and retention rules
  • Append-only audit events, usage, token and cost records
  • NEO2 console for activity, channel usage, quality and feedback

One foundation for the whole organisation

Banking and insurance
Policy review, compliance research and claims knowledge, with evidence you can check.
Government and public services
Connect acts, circulars and procedures to staff and citizen support. Scope access for sensitive information.
Legal, compliance and audit
Research regulations, contracts, standards and controls.
Operations and training
Bring safety procedures and manuals into daily work.

Manage the whole AI operation

What you can use depends on your deployment. We scope it with your team.

  • Manage models

    Choose which models your teams can use, including local models, in one console.

  • Connect approved tools

    Set up approved MCP and REST tools, and review a record of every action.

  • Connect your sources

    Bring in documents, storage, databases and websites. Source details stay with every item.

  • Analyse and prepare documents

    Query spreadsheets, write cited research briefings and create Word, PowerPoint, Excel or PDF files.

  • Work in many languages

    Search Malay, Chinese and Tamil content across many files.

  • Control every answer

    Access, moderation, redaction and retention rules apply before an answer is sent.

  • Deliver where people work

    Web chat, Slack, Microsoft Teams, WhatsApp, Telegram, API and voice.

  • Keep an evidence trail

    Review sources, model use, costs and audit events.

From your systems to useful work

  1. Connect

    Documents, storage, databases, websites and APIs.

  2. Configure

    Choose models, tools and channels for each workflow.

  3. Control

    Set access, safety, redaction and retention rules.

  4. Deliver and review

    Deliver answers or approved actions, then review sources and usage.

Keep AI inside the boundary your data needs

Tested on your own material

Before launch, we test each deployment against your own documents and requirements.

  • Deployment

    Hosted, private cloud, on-premise or air-gapped.

  • Model choice

    Frontier or local models, selected by policy.

  • Data protection

    PII redaction, DLP controls and retention rules.

  • Evidence

    Append-only audit events and records of model use and cost.

Part of the ORENCloud AI line-up

  • Cosine

    AI chatbots for web chat, WhatsApp and social channels, built on iKB.

  • Saloma AI

    AI voice agents for inbound and outbound calls.

  • SalamAI

    Live speech translation with audio and subtitles.

  • Private GPU infrastructure

    On-premise and private cloud GPUs to run local models.

Questions customers ask

Answers to what buyers ask first.

All frequently asked questions

What is iKB?

iKB is an enterprise AI platform. It brings your AI models, business data, approved tools and channels into one governed system.

How is iKB related to Cosine?

Cosine is the customer chatbot, and it runs on iKB. iKB provides the knowledge and controls underneath. See Cosine.

Where can iKB be deployed?

Hosted, private cloud, on-premise or air-gapped. For local models, pair it with private GPU infrastructure.

Which AI models can it use?

Frontier models or local OpenAI-compatible models, chosen by topic and policy. iKB lists support for 132 model providers.

Does iKB work with Malay content?

Yes. It supports Malay, Chinese and Tamil content, including search across languages.

How much does iKB cost?

It depends on the deployment, so we scope it with you. Discuss iKB.

Is iKB right for your business?

Bring a real workflow. We will discuss fit, controls and how to test it.